Breast Cancer Screening Outreach Program Uses Coordinated Teams and Health Information Technology

Kaiser Permanente

Kaiser Permanente has become a national leader in breast cancer screening, demonstrating the improved quality of care that results from coordinated health teams and electronic information sharing. Information technology is helping caregivers coordinate activities throughout the organization. Clinicians and staff are using these new and constantly improving IT tools to communicate and coordinate with each other between departments and with patients. These strategies made Kaiser Permanente’s Southern California region the national leader in breast cancer screening rates in 2008.


Excerpted from Kaiser Permanente case study:

“Kaiser Permanente has become a national leader in breast cancer screening, demonstrating the improved quality of care that results from coordinated health teams and electronic information sharing. Information technology is helping caregivers coordinate activities throughout the organization. Clinicians and staff are using these new and constantly improving IT tools to communicate and coordinate with each other between departments and with patients. These strategies made Kaiser Permanente’s Southern California region the national leader in breast cancer screening rates in 2008.

The Importance of Early Screening and Detection

Women have a 13.2 percent lifetime risk of being diagnosed with breast cancer. That risk increases to a 1-in-7 chance as women reach their 60s. Unfortunately, too many women delay mammography or are not screened at recommended intervals. Reasons for delay include making the time, avoidance of discomfort, lack of understanding, fear of diagnosis, body image/self-consciousness issues, mobility, and geographic issues. Because 96 percent of all early-stage breast cancers are curable, actions such as early screening, detection, and treatment can reduce the death rate by 20 – 50 percent.

Engaging the Patient: A Coordinated Approach with an Informed Personal Touch

Addressing these many challenges required identifying new ways to engage women in breast health. Using an electronic database, we sent out routine notification letters to women who were due or overdue for their mammography screening. Even with simultaneous educational and awareness campaigns, the multidisciplinary care teams found that more direct and personalized interventions were required to increase the number of women receiving mammograms.”

Link to full case study: http://xnet.kp.org/future/ahrstudy/032709bcancer.html

Keywords: breast cancer, care teams, care coordination, communication, electronic medical record, health information technology, integrated care, Kaiser Permanente, kp healthconnect, mammography, mammogram, patient support, population health, preventive care, treatment, radiology ,safety, Southern California, treatment, value

FOR MORE INFORMATION:

Jean Sud
Senior Manager, Public Policy & Communications
Kaiser Permanente, The Permanente Federation
1 Kaiser Plaza
Oakland, CA 94612
tel. 510.271.6317
Jean.L.Sud@kp.org
www.kaiserpermanente.org