CAPP is committed to protecting the privacy of the users of this Web site. We will use and disclose the information you provide us as stated in the following Web Site Privacy Statement.

Web Site Privacy Statement

CAPP is committed to protecting the privacy and security of your visits to this website. Outlined below is our online privacy policy. If you have questions about this policy, please let us know.

Collection and disclosure of information

We collect personal information when you register for the site so that we can provide interested individuals with updates and information. It is our general policy not to make personal information available to anyone other than our employees, staff, and agents. We may also make personal information available to organizations with similar political viewpoints and objectives, in furtherance of our own political objectives.

Opting out and modifying information

Subscribers to our e-mail list may terminate their subscriptions via a link at the bottom of each email sent from info@accountablecarechoices.org.

Security

We maintain a variety of physical, electronic and procedural safeguards to protect your personal information. Access to Personal Information is restricted to those who need such access in the course of their duties for us. We may have links to other, outside web sites over which we have no control. We are not responsible for the privacy policies of these sites; users should check those policies on all other sites.

Changes to this policy

As policies improve or change, we will revise this policy. Refer back to this page often for the latest information and the effective date of any changes. If any changes are made to our privacy practices, we will post updates on this page.

Endorsements

By submitting your name to the campaign database you hereby authorize the public display of your name alongside other endorsers of coordinated, accountable care. This display may take the form of a website list, email blast, newspaper advertisement or television promotion.

Revisions to the Privacy Statement

We may revise this Privacy Statement from time to time as we add new features or as laws change that may affect our services. If we make material changes to our Privacy Statement, we will post notice of this on our Web site. Any revised Privacy Statement will apply both to information we already have about you at the time of the change, and any personal information created or received after the change takes effect. We include a version number on this Privacy Statement consisting of the date (year, month, and day) it was last revised. We encourage you to periodically reread this Privacy Statement, to see if there have been any changes to our policies that may affect you.

Web site visitor data

CAPP routinely gathers data on Web site activity, such as how many people visit the site, the pages they visit, where they come from, how long they stay on the site, etc. The data is collected on an aggregate, anonymous basis, which means that no personally identifiable information is associated with the data. This data helps us improve site content and overall usage. The information is not shared with other organizations for their independent use.
Collecting and using personal information

Except as disclosed in this Privacy Statement, we do not collect any identifiable information about visitors to this site or our customers who use this site. The policies, sources, and uses of information are outlined in Sections 1 through 13 that follow:

1. Web logs

We maintain standard Web logs that record data about all visitors and customers who use this site and we store this information for a while. These logs may contain the Internet domain from which you access the site (such as aol.com, abc.org, etc.); the IP address which is automatically assigned to your computer when you get on the Internet (a static IP address may be identifiable as being connected to you, while a dynamic address is usually not identifiable); the type of browser and operating system you use; the date and time you visited the site; the pages you viewed on the site; the address of the Web site you linked from, if any. If you sign on to this Web site to use its secured features, our Web logs will also contain an individual identifier and show the services you have accessed.

All Web logs are stored securely, and may only be accessed by CAPP employees or designees on a need- to-know basis for a specific purpose. CAPP uses Web log information to help us design our site, to identify popular features, to resolve user, hardware, and software problems, and to make the site more useful to visitors.

2. Internet cookies

We may place Internet “cookies” on the computer hard drives of visitors to this CAPP Web site. Information we obtain from cookies helps us to tailor our site to be more helpful and efficient for our visitors. The cookie consists of a unique identifier that does not contain information about you or your health history. We use two types of cookies, “session” cookies and “persistent” cookies.

A session cookie is temporary, and expires after you end a session and close your Web browser. We use session cookies to help customize your experience on our site, maintain your signed-on status as you navigate through our features, and to track your “click path” through our Web pages.

Persistent cookies remain on your hard drive after you’ve exited from our site, and we use them for several reasons. For instance, when you give us permission to “remember” a feature about you when asked by the Web site, such as your CAPP region, we place a persistent cookie on your hard drive so that the next time you visit us, we won’t have to ask you that information again. If you’ve given us permission to e-mail you with information about your CAPP benefits, or for other reasons, we may place a persistent cookie on your hard drive that will let us know when you come back to visit our site. We sometimes use this type of persistent cookie with a “Web beacon” (see below). Persistent cookies will not contain any personal information about you such as a CAPP Health/Medical Record number.

You may have software on your computer that will allow you to decline or deactivate Internet cookies, but if you do so, some features of this site may not work properly for you. For instructions on how to remove cookies from your hard drive, go to your browser’s Web site for detailed instructions. In addition, further information regarding cookies may be available on other Web sites or from your Internet service provider. Netscape and Internet Explorer are two common browsers.

3. Web beacons

We may also occasionally use “Web beacons” (also known as “clear gifs,” “Web bugs,” “1-pixel gifs,” etc.) that allow us to collect non-personal information about your response to our e-mail communications, and for other purposes. Web beacons are tiny images, placed on a Web page or e- mail, that can tell us if you’ve gone to a particular area on our Web site. For example, if you’ve given us permission to send you e-mails, we may send you an e-mail urging you to use a certain feature on our Web site. If you do respond to that e-mail and use that feature, the Web beacon will tell us that our e- mail communication with you has been successful. We do not collect any personal health information with a Web beacon, and do not link Web beacons with any other personal health information you’ve given us.

Since Web beacons are used in conjunction with persistent cookies (described above), if you set your browser to decline or deactivate cookies, Web beacons cannot function.

4. E-mails

CAPP uses a third-party vendor to help us manage some of our e-mail communications with you. While we do supply this vendor with e-mail addresses of those we wish them to contact, your e-mail address is never used for any purpose other than to communicate with you on our behalf. When you click on a link in an e-mail, you may temporarily be redirected through one of the vendor’s servers (although this process will be invisible to you) which will register that you’ve clicked on that link, and have visited our Web site. CAPP never shares any information, other than your e-mail address, with our third-party e- mail vendor, which does not share these e-mail addresses with anyone else.

Even if you have given us permission to send e-mails to you, you may revoke that permission at any time by following the “unsubscribe” information at the bottom of the e-mail.

5. Evaluation and research

We may periodically ask users to complete surveys asking about their experiences with features of the Web site. Our surveys may ask visitors for demographic information such as age, gender, education, and political affiliation. We use survey information for research and quality improvement purposes, including helping CAPP to improve information and services offered through the Web site. In addition, users giving feedback may be individually contacted for follow-up due to concerns raised during the course of such evaluation. Demographic information and Web log data may be stored for future research and evaluation.

6. Messages and transactions

Comments or questions sent to us using e-mail or secure messaging forms will be shared with CAPP staff who are most able to address your concerns. We will archive your messages once we have made our best effort to provide you with a complete and satisfactory response.

7. Disclosures

We may disclose personal information to any person performing audit, legal, operational, or other services for us. We will use information which does not identify the individual for these activities whenever feasible. Information disclosed to vendors or contractors for operational purposes may not be re-disclosed to others by such a vendor or contractor.

We may disclose personal information when required to do so by a subpoena, court order, or search warrant. We may disclose personal information as we deem it appropriate to protect the safety of an individual or for an investigation related to public safety or to report an activity that appears to be in violation of law. We may disclose personal information to protect the security and reliability of this site and to take precautions against liability.

8. Opt out

If a user makes a request to receive information in an ongoing manner through this Web site by providing their e-mail address (for example, requesting a subscription to a news service), a user may make a request to discontinue future mailings. Similarly, if you receive information about a CAPP service through e-mail, you may make a request to discontinue receiving similar messages in the future. All such materials sent to you by e-mail will contain information about how to opt out.

Questions, complaints, and contacts

If you have any questions about this Privacy Statement, our policies and practices concerning this site, your rights under this statement, and your dealings with the CAPP Web site, you can contact CAPP by telephone by sending a message to the CAPP Web manager at info@accountablecarechoices.org, or by U.S. mail at the address below:

Communications Director
Council of Accountable Physician Practices
American Medical Group Foundation
1 Prince Street
Alexandria, VA 22612

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