In 2008, CAPP completed a series of consumer focus groups to test marketing language and strategies promoting coordinated care. In 2009, we sought to understand consumer attitudes about the kind of care they receive in a “coordinated care” multispecialty group.
2017 Consumer Health Care Priorities Study: What Patients and Doctors Want from the Health Care System
April 27, 2017
In 2016, the Council of Accountable Physicians Practices (CAPP) conducted a national survey of consumers and physicians and found that most Americans are not receiving the kind of healthcare that many industry leaders believe results in better patient outcomes at a lower cost. The 2016 study helped to identify the gaps between what many experts believe patients should be getting from their healthcare and what they are actually receiving, but the study did not address what patients believe is needed to improve their health outcomes.
To address the question of patient expectations and desires, CAPP commissioned a focus group study in 2017 to hear directly from consumers about what they want and need from their healthcare providers and to identify the attributes that matter most to them. The study also addressed what physicians want for their patients, regardless of cost, and how those priorities compare to what consumers think they need. The focus of the study was on the quality and delivery of clinical services and did not address health care costs or payment systems.
Patient Expectations and The Accountability Gap
June 15, 2016
A new Council of Accountable Physician Practices (CAPP)-sponsored Nielsen Strategic Health Perspectives survey was released a joint forum presented by CAPP and the Bipartisan Policy Center: “Better Together Health: Patient Expectations and the Accountability Gap,” held at the Center for Total Health in Washington, D.C.
The 2016 Nielsen Strategic Health Perspectives surveyed 30,007 U.S. consumers and 626 physicians. It is the second annual survey that CAPP sponsored to monitor the progress of meaningful healthcare delivery reform and the movement toward accountability. The survey measured respondents’ experiences with the five patient benefits associated with effective accountable care: care team coordination, prevention, 24/7 access, evidence-based medicine, and patient and physician access to and use of robust information technology.
High Tech and High Touch: Consumer Survey on Technologically-Enabled Care
November 4, 2015
Today, Americans manage much of their lives through digital and electronic tools, except when it comes to healthcare. According to a new Nielsen survey released by the Council of Accountable Physician Practices and the Bipartisan Policy Center, a majority of Americans are unaware of or don’t have access to the technology they could use to communicate with their doctors for better quality health care. The results of this survey were released in conjunction with “Better Together Health 2015: High Tech and High Touch: Patient-Physician Relationships In The New Millennium,” an annual event sponsored by CAPP in Washington, D.C.
A Roadmap to Telehealth Adoption:
From Vision to Business Model
Telehealth tools have the potential to transform health care delivery. CAPP strongly supports the use of these tools to improve access, quality, and efficiency. We are at a pivotal time in the diffusion of telehealth technology, which must be transitioned from a vision to a business model — a significant challenge, given entrenched cultural, regulatory, and payment barriers. In this white paper, the CAPP physicians offer stakeholders our thoughts about the most six most critical issues they must consider as providers, consumers, and regulators of telehealth tools to ease this transition.
Value-Based Payment Primer
Moving the Needle on Value-Based Payment
In this brief, the third in a three-part series entitled “Implementing Health System Improvement,” the physician leaders of CAPP provide more detailed guidance to elected officials, members of the administration, and other thought leaders about how to move keep the momentum on value-based payment models.
Health Information Technology Primer
Moving the Needle on Interoperable Health Care Technology
In this brief, the second in a three-part series entitled “Implementing Health System Improvement,” the physician leaders of CAPP provide more detailed guidance to elected officials, members of the administration, and other thought leaders about how to move forward on improving the coordinated use of health information technology, focusing specifically on interoperability.
Quality Improvement Primer
Moving the Needle on Meaningful Health Care Quality Measurement
In this brief, the first in a three-part series entitled “Implementing Health System Improvement,” the physician leaders of CAPP provide more detailed guidance to elected officials, members of the administration, and other thought leaders about how to move forward on quality measurement and reporting.
State of Cancer Care in America
A Perspective from CAPP and the American Cancer Society
The Council of Accountable Physician Practices (CAPP), a coalition of the nation’s leading multispecialty medical groups and health systems, and the American Cancer Society (ACS) have come together to examine what can and should be done to close the gaps that now exist in cancer prevention, detection and care coordination.
Candidate’s Primer to Health Reform
What Every Candidate Should Know About Health Care
With thousands of political offices up for election this year in national, state, and local contests, candidates are searching for compelling health care platforms to address voters’ fundamental desire for high-quality, personal, affordable health care.
Based on the research conducted by CAPP in 2012, CAPP physician leaders authored a series of five articles to describe how leadership training occurs in their organizations, the structure of these programs, and lessons learned.
This project, led by researchers Robert Mechanic and Darren Zinner, defines the prevalence and magnitude of bundled payments, capitation and other models that shift incentives from volume to value-based measurement. Twenty CAPP groups participated in a survey about payment practices.
This was a joint project of CAPP, The Commonwealth Fund, Kaiser Permanente Institute for Health Policy, and Alain Enthoven, PhD, of Stanford to develop a mechanism to understand and measure the evolution of delivery system reform across the nation.
In 2006, CAPP launched a study to analyze linked data from multi-specialty group practices, claims from Dartmouth’s Medicare fee-for-service claims database, and National Survey of Physician Organizations (NSPO) NSPO1 and NSPO2 data on organizational attributes and care management processes.